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Computer Operations Analyst

Department: Business Technology
Location: Omaha, NE

General Position Summary

The Computer Operations Analyst supports WoodmenLife’s production environment by coordinating, scheduling and monitoring processing related activities, identifying, troubleshooting and resolving issues and providing guidance to improve processes.

WoodmenLife is looking to add a Computer Operations Analyst to our team!

We are currently searching for a Computer Operations Analyst that will support WoodmenLife’s production environment by coordinating, scheduling and monitoring processing related activities, identifying, troubleshooting and resolving issues and providing guidance to improve processes.  Supports testing efforts by deploying code and running new and existing processes manually or by automated means.  WoodmenLife is one of the best places to work in Omaha and has been for many years. We are a stable company with over 130 years doing business in Omaha. As a member of the WoodmenLife family, you’re joining others who share your commitment to family, community and country. Through WoodmenLife, you’ll have opportunities to connect with others, give back locally, and honor those who make an impact. As a not-for-profit life insurance company, we’ve been helping to protect the financial future of families, making a difference in hometowns across America since 1890. We are passionate about our members, servicing others, being open minded, providing an environment of inclusion and collaborative spirit. We also provide world class benefits to our associates. Is this the type of company you could work for?

What we are looking for:  

  • Five years’ experience as an Operations Technician in a multi-platform environment with increasing responsibility and general knowledge of various enterprise platforms such as mainframe, Windows and Linux.
  • Five years’ experience using enterprise automation and monitoring software. Platforms including mainframe, Windows and Linux.
  • A strong understanding of Job Control Language and the ability to write or manipulate jobs to obtain desired results.
  • Excellent organization and time management skills.
  •      Excellent problem-solving, troubleshooting, and analytical skills.
  • Excellent written and verbal communication and customer service skills, with the ability to interact with both technical and non-technical audiences.
  • Ability to work in an on-call (24x7) environment.
  • Ability to travel up to 5% of the work period, annually.
  • The ability to provide seamless, trustworthy, attentive and resourceful (S.T.A.R.) customer service.
  • Engages well with others and are passionate about providing an exemplary customer experience.

Desired Qualifications

  • Experience with BMC Control-M and related suite of products.

Why would you enjoy working as a Computer Operations Analyst on our team?

We are looking for a Computer Operations Analyst to join our team. We need your experience with designing and implementing efficient and effective automation solutions for our BT processes in a mutli-platform environment This is an excellent opportunity for the right person who loves to work in an environment where you get a variety of tasks to complete on a daily basis. No one day will be like the last. You will get the chance to help solve some of WoodmenLife’s biggest issues. If you love to work with others and provide great customer service than you are in the right place! If you are looking to learn and advance your skills this position would be ideal! One of the keys to this position is really getting a chance to do some deep digging into issues, so if you enjoy troubleshooting complex issues then this position is right up your alley. If you are looking to grow your career into other areas of IT then this would be a great opportunity to do just that. We want you to be fulfilled in your career, so beyond the exciting work that you'll be doing, there's even more opportunity to feel complete. WoodmenLife gives you the opportunity to be your best self. From fighting hunger to raising money for local schools, we know there's more to life by helping others.

 

 

 

WoodmenLife offers a competitive compensation package and a comprehensive benefits package. As part of WoodmenLife’s employment process, candidates will be required to complete a criminal background check, credit check (where required for position), Fingerprint check (where required for position), drug screen and reference checks. Any offer of employment will be contingent upon successfully passing the above.

WoodmenLife is committed to excellence in diversity by creating an inclusive work environment that values and respects all individuals. We welcome and embrace associates, regardless of background and beliefs. WoodmenLife respects every associate’s unique perspective and contribution. We are committed to creating an inclusive environment that values differences, and creates opportunities for growth, leadership and service. This commitment includes providing equal opportunity in recruitment, employment and promotion, training and community outreach. WoodmenLife is also dedicated to strengthening the communities in which its employees live. #LI-JS1

APPLICANTS WITH DISABILITIES SHOULD ADVISE THE HUMAN RESOURCES DEPARTMENT AT THE TIME OF APPLICATION IF SPECIAL ACCOMMODATIONS ARE NEEDED.

 Woodmen of the World Life Insurance Society (WoodmenLife) is an equal opportunity employer. 

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